Returns & Exchanges

At Gund, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unused condition. Simply initiate a return within 30 days of delivery to receive a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Shipping Label

Once your request is approved, download and print the pre-paid return shipping label provided via email.

3

Pack Your Items

Place the items in their original packaging, include the packing slip, and securely seal the box with the new shipping label attached.

4

Drop Off and Track

Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt at our warehouse.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing